Accessibility

Dinners With Friends is committed to making our platform and events accessible to everyone, including people with disabilities.

1. Our Commitment

Dinners With Friends is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as well as other applicable accessibility laws and regulations.

2. Website Accessibility

We have taken the following measures to ensure accessibility of our website: - Semantic HTML structure for screen reader compatibility - Keyboard navigation support throughout the site - Sufficient colour contrast ratios for text readability - Text alternatives for non-text content - Responsive design that works across different devices and screen sizes - Clear and consistent navigation We regularly review our website to identify and address accessibility issues.

3. Event Venue Accessibility

Dinners With Friends hosts events at various restaurant venues across our operating areas. Venue accessibility varies by location. For each event, we endeavour to: - Partner with venues that accommodate a range of accessibility needs - Include relevant accessibility information in event listings where available - Communicate with venues about specific accessibility requirements If you have specific accessibility needs, please contact us before booking so we can advise on venue suitability and make any necessary arrangements.

4. Dietary and Allergy Accommodations

We understand that dietary requirements and allergies are important: - If you have dietary requirements or allergies, please contact the restaurant directly in advance of the event to discuss your needs - Restaurant contact details are provided in your booking confirmation email - Venues are responsible for food preparation and allergen management Please note that Dinners With Friends does not communicate dietary requirements to venues on your behalf. It is your responsibility to contact the restaurant directly to ensure your needs can be accommodated. If you have severe allergies, we strongly recommend speaking with the venue before booking and again upon arrival.

5. Communication Accessibility

We are happy to provide information in alternative formats upon request: - Large print communications - Plain text versions of emails - Phone support for those who cannot use digital channels Please contact us to discuss your communication preferences.

6. Known Limitations

We are aware that some areas of our platform may not be fully accessible: - Some older content may not meet current accessibility standards - Third-party embedded content (such as payment forms) is managed by external providers and may have varying levels of accessibility - Event venue accessibility varies and is not within our direct control We are actively working to address these limitations and welcome feedback on how we can improve.

7. Feedback and Contact

We welcome your feedback on the accessibility of Dinners With Friends. Please let us know if you encounter accessibility barriers: Email: [email protected] We aim to respond to accessibility feedback within 5 business days and will work with you to resolve any issues.

8. Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you can escalate to the Equality Advisory Support Service (EASS): Website: www.equalityadvisoryservice.com Phone: 0808 800 0082 The EASS can advise on your rights under the Equality Act 2010.

9. Technical Specifications

This website is designed to be compatible with: - Modern web browsers (Chrome, Firefox, Safari, Edge) - Screen readers (NVDA, JAWS, VoiceOver) - Browser zoom up to 200% - Keyboard-only navigation Technologies used include HTML, CSS, JavaScript, and React.

10. Updates to This Statement

This accessibility statement was last updated in January 2025. We review this statement regularly and will update it as we make improvements to accessibility or when significant changes occur.